Asi224 usb3 connection

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Jcdc
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Joined: Mon Feb 03, 2020 2:52 pm

Asi224 usb3 connection

#1

Post by Jcdc »

Hello
I have the asi224mc and it appears to connect via usb2. My computer supports usb 3. I have the cable. I was wondering why it only connects via usb2. Everything works fine. I was just curious. Thanks jim :!:
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Menno555
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Re: Asi224 usb3 connection

#2

Post by Menno555 »

Hi Jim

I don't know your knowledge of computers, so maybe I am stating obvious things.
Most of the time PC still have both USB2 and USB3 ports. They are either marked with text or the USB3 ports have a bright blue visible part.
Also, what cable do you mean? The cable that came with the AS224 or one you got yourself?

Menno
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admin
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Re: Asi224 usb3 connection

#3

Post by admin »

Hi,

Menno is right to point out that in order to connect via USB3, you must be using one of the USB3 ports on your computer (usually blue) and a USB3 cable. If possible try with a second USB3 cable, as sometimes these can be faulty (more often than the camera being faulty). Finally, I have seen a couple of cases where a faulty camera will only connect over USB2 - before you assume that this might be the case, you will need to test the camera with both a second cable and a second computer to rule out other problems.

thanks,

Robin
Jcdc
Posts: 15
Joined: Mon Feb 03, 2020 2:52 pm

Re: Asi224 usb3 connection

#4

Post by Jcdc »

I’m using the cable that came with camera. I will run some tests. Thanks guys
Jcdc
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Joined: Mon Feb 03, 2020 2:52 pm

Re: Asi224 usb3 connection

#5

Post by Jcdc »

I ran some tests. Solved. Had cable plugged into wrong port. Thanks.
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