QHY IMG2PRO crashes when attempt to connect

[Graham Winstanley]

The odd thing is that V3.2 crashes every time but it connects and works in V2.9.

Exception type: System Access Violation Exception
Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
Error id #69596

I would be grateful for any suggestions.

Graham

[admin]

Hi Graham,

I'm afraid to say that I don't have the information for that particular error number uploaded – I wonder if the report did not get sent correctly?

To start with some basics, I'd just like to check that you are using the very latest version of SharpCap 3.2 from the downloads page (this is newer than the version you would get via auto update). If you still get the problem with that latest version then please have another go at submitting the error – the most reliable way to send a specific error is to click on the little arrow on the submit button and choose to submit manually – this will show you a zip file after a moment or so that you can upload as an attachment here on the forums. The auto uploaded errors I tend to look at in bulk (looking for the ones that occur the most often) rather than individually.

Thanks, Robin