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QHY minicam5s-c only displays mono

Posted: Sun Apr 30, 2017 10:46 pm
by TKnight
When I connect my QHY minicam5s-c color camera to SharpCap, I only get MONO8 and MONO16 in the Colour Space menu. Is color supported for this camera?

Re: QHY minicam5s-c only displays mono

Posted: Sun Apr 30, 2017 11:20 pm
by admin
Hi,

I suspect this is a bug in the QHY SDK, since the only way the code can show just those colour options is if the camera is reporting itself as mono :(

I will pass this bug on to them.

cheers,

Robin

Re: QHY minicam5s-c only displays mono

Posted: Mon May 01, 2017 2:35 pm
by TKnight
Thanks for the quick response. I will be watching for the next software update.

Tony

Re: QHY minicam5s-c only displays mono

Posted: Mon May 01, 2017 2:57 pm
by admin
Please can you just confirm which version of SharpCap you are using? The latest QHY SDK version is in SharpCap 3.0 beta (build 3.0.3830 and later). Please check with this version (or the full version of 3.0 which is due later today) in case they have fixed this bug already.

thanks,

Robin

Re: QHY minicam5s-c only displays mono

Posted: Tue May 02, 2017 2:15 am
by TKnight
I checked Version 3.0.3830.0 (BETA) and had the same problem.

Tony

Re: QHY minicam5s-c only displays mono

Posted: Tue May 02, 2017 2:24 am
by TKnight
I tried Version 3.0.3855.0 and still had the same issue.

Tony

Re: QHY minicam5s-c only displays mono

Posted: Tue May 02, 2017 5:59 am
by admin
Ok, thank you.

Robin

Re: QHY minicam5s-c only displays mono

Posted: Wed May 03, 2017 7:20 pm
by admin
I have a fix for this from QHY and will get it into the next build of 3.0 that goes out - probably over the weekend sometime.

cheers,

Robin

Re: QHY minicam5s-c only displays mono

Posted: Thu May 04, 2017 8:21 pm
by admin
Now fixed in build 3.0.3867 (well, I hope it is - I can't test this one myself, but new QHY SDK is included!)

Robin

Re: QHY minicam5s-c only displays mono

Posted: Fri May 05, 2017 7:58 pm
by TKnight
That last fix took care of the problem. Thanks Robin.

Tony