Renewing

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thekeeper199
Posts: 1
Joined: Sat Nov 20, 2021 4:48 pm

Renewing

#1

Post by thekeeper199 »

Hi, i had sharpcap pro and it told me its gonna expire soon so i did renew and payed for another year. It still shows me the old expire date.. how do i re-enter my subscription details? Reinstall still leaves the old one..
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admin
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Re: Renewing

#2

Post by admin »

Hi,

you will have received a new license key when you renewed - you need to remove the old key from SharpCap and replace it with the new one. See https://store.astrosharp.co.uk/faq for more help on this and other licensing problems.

cheers,

Robin
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