Trouble loading the software on my computer

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rocksolid
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Joined: Sun Sep 26, 2021 3:08 pm

Trouble loading the software on my computer

#1

Post by rocksolid »

I am trying to load the software on my computer. I am running win 10 and I downloaded the file for win 10. When I try to install, it just stalls out. I tried to run it as an admin and some issue. Any idea how I can get it on my computer or is there another software I can use with the SVbony SV105 ?thanks
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admin
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Re: Trouble loading the software on my computer

#2

Post by admin »

Hi,

the two things I can think of that can cause problems with the install:

1) Antivirus - some of the antivirus programs can be very intrusive and cause all sorts of weird issues. This seems to be particularly true of the 'free but we want you to buy the premium upgrade' ones like Avast, Avira, etc.

2) Not having the .NET framework 4.8 installed - the main installer will download and install this from the web if it is needed, but sometimes that goes wrong. Try downloading and installing it manually from https://dotnet.microsoft.com/download/d ... -installer before installing SharpCap.

If none of that helps, please post a screenshot of where it gets stuck.

thanks,

Robin
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