SharpCap Forums

I use SiTechExe to control my mount. I use the DDL supplied By SiTechServo. I have SharpCap set up to connect to mount at camera selection. The connection occurs, there are no error messages, but some functions don't work.
Connect, STOP and tracking rate, plate solve do work.
Direction arrows, slew rate, spiral search don't work.

Hi,

When you say that these functions don't work, are the buttons disabled (greyed out)? If that's the case it could be because your mount driver doesn't support MoveAxis command which all of these functions rely upon. This command is optional for Ascom drivers, so while most support it and allow these features to work, some don't.

Cheers, Robin

The direction arrows are active (not greyed out), They just don't move the mount.

Hi,

Are you by any chance using some sort of remote control programme to access the PC that is running SharpCap? There have been issues in the past with certain remote access applications and those particular buttons which seems to be related to the way the buttons work (holding them down keeps the mount moving into it you let go).

If you are not using any remote access software then the next step would be to capture the SharpCap log and send it to me. Please go to the settings and turn on the option to capture extra information to the log that is near the bottom of the first page of settings before opening the camera as that will increase the chance of being able to spot the problem the first time round.

Cheers, Robin

No remote processing.
I will get a log tonight.

Log files attached.

Hi,

Unfortunately all I'm seeing in those log files are a vast number of messages caused by windows reporting your QHY5III camera being added/removed repeatedly (as though it has been unplugged and re-plugged in again, although I suspect a poor connection is more likely the cause). There are no events in the log relating to opening the camera or communicating with the Ascom mount driver. Perhaps some of the log content got cut off?


Cheers, Robin

Hope this is this.

Hi,

Still nothing useful in the log I'm afraid – I've sent you a private message with more info to help you get the right log information to me.

Cheers, Robin