Problems with license

Anything that doesn't fit into any of the other forums
Post Reply
guinhobjp
Posts: 2
Joined: Sun Jun 23, 2019 10:40 pm

Problems with license

Post by guinhobjp » Sun Jun 23, 2019 10:44 pm

Hi!

I bought this pro license a few minutes ago, but when I put the data copied in version 3.2, I get an error message. I searched for some channel of contact with the author on the website, but I did not find it. I sent a message on Facebook, but I received an autoresponder saying to ask in this forum. Anybody can help me?

Cheers!

User avatar
admin
Site Admin
Posts: 3158
Joined: Sat Feb 11, 2017 3:52 pm
Location: Vale of the White Horse, UK
Contact:

Re: Problems with license

Post by admin » Mon Jun 24, 2019 6:55 am

Hi,

you can find many answers to licensing related problems here - https://store.astrosharp.co.uk/faq

If the answers there do not help solve the problem then please send a screenshot of the problem to us on the facebook chat.

thanks,

Robin

guinhobjp
Posts: 2
Joined: Sun Jun 23, 2019 10:40 pm

Re: Problems with license

Post by guinhobjp » Mon Jun 24, 2019 12:11 pm

Good Morning!

Thank you! Solved yesterday. I copied and pasted exactly what the "copy" button did, but it not work. Then I cut out the first few lines and it worked.

Cheers!

Post Reply

Who is online

Users browsing this forum: No registered users and 3 guests