Sharpcap Pro Licence Lost on old computer

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BrightskyObservatory
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Joined: Tue May 14, 2019 7:23 am

Sharpcap Pro Licence Lost on old computer

Post by BrightskyObservatory » Tue May 14, 2019 7:34 am

Hello,

Not long ago, I made the switch to Sharpcap Pro, which was great, it worked great. That is until the harddrive crashed on the computer I was using it on and now I have lost the Licence. Is there a way to retrieve the licence information? I had a look in my emails, but for some reason, I cannot find the email with the information if there was one, I cannot remember.

Please is there any way to get the licence back?

thanks

Andrew.

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Re: Sharpcap Pro Licence Lost on old computer

Post by admin » Tue May 14, 2019 7:46 am

Hi,

this should work for you as long as you still have the same email address

https://store.astrosharp.co.uk/Recovery

Robin

BrightskyObservatory
Posts: 2
Joined: Tue May 14, 2019 7:23 am

Re: Sharpcap Pro Licence Lost on old computer

Post by BrightskyObservatory » Tue May 14, 2019 7:53 am

Hi Robin, thankyou for your quick reply. Yes that worked. For the life of me I couldn't remember if it was my normal email or my paypal email that I needed. All worked out in the end.

Thankyou.

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