License being rejected
Posted: Sat Oct 06, 2018 6:27 pm
I purchased an Altair GPCAM2 130M a few weeks ago and installed the drivers and SmartCap 3.1 on my imaging laptop. SmartCap recognized the new camera and I claimed my free one year license.
I went out imaging for the first time a few nights ago and discovered my laptop did not have enough resources to handle my Altair, PHD2, ASCOM, PoleMaster, etc.
The RAM was not up upgradeable so I moved everything over to a different laptop, installed my Altair drivers and SmartCap 3.1. SmartCap is rejecting my request to claim my license because the serial number of my camera is already registered. How can I fix this?
Thanks
I went out imaging for the first time a few nights ago and discovered my laptop did not have enough resources to handle my Altair, PHD2, ASCOM, PoleMaster, etc.
The RAM was not up upgradeable so I moved everything over to a different laptop, installed my Altair drivers and SmartCap 3.1. SmartCap is rejecting my request to claim my license because the serial number of my camera is already registered. How can I fix this?
Thanks