Not sure as to where to go with this

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miketurner
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Joined: Sat Nov 14, 2020 3:46 pm

Not sure as to where to go with this

Post by miketurner »

The laptop I had the Sharpcap Pro paid version on took a dump and I had to replace it. Problem is, I don't have anything saying that I paid for it even though I did. How do I go about reinstalling with the paid version now?

Mike
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turfpit
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Location: UK
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Re: Not sure as to where to go with this

Post by turfpit »

Mike

Send an email to sales@astrosharp.co.uk and explain your situation.

Dave
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admin
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Re: Not sure as to where to go with this

Post by admin »

Hi,

even easier - as long as you have access to the email address you used to purchase, go to

https://store.astrosharp.co.uk/Recovery

On that page enter the email address used for the license and click 'Recover License' - you will get a new email with a link to see your license code.

cheers,

Robin
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