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Failed to get the license key

Posted: Tue Jan 12, 2021 12:49 pm
by japwilkos
Nice to meet you.
I purchased a license for SharpCap Pro, but Edge translated it into Japanese without permission, and even if I copied and pasted it, it was not authenticated.
So I re-accessed it in Chrome and bought the license key again.
Can you refund the price for the first purchase?

Re: Failed to get the license key

Posted: Tue Jan 12, 2021 1:42 pm
by admin
Hi,

apologies for that - I have refunded your first purchase. I thought I had fixed that web page to not translate the key, but I can see now I made a mistake with that (which I have now fixed properly - I hope!)

thanks,

Robin

Re: Failed to get the license key

Posted: Tue Jan 12, 2021 2:13 pm
by japwilkos
Thank you for your quick response and refund.