Failed to get the license key

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japwilkos
Posts: 6
Joined: Tue Jan 12, 2021 11:36 am

Failed to get the license key

Post by japwilkos »

Nice to meet you.
I purchased a license for SharpCap Pro, but Edge translated it into Japanese without permission, and even if I copied and pasted it, it was not authenticated.
So I re-accessed it in Chrome and bought the license key again.
Can you refund the price for the first purchase?
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admin
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Re: Failed to get the license key

Post by admin »

Hi,

apologies for that - I have refunded your first purchase. I thought I had fixed that web page to not translate the key, but I can see now I made a mistake with that (which I have now fixed properly - I hope!)

thanks,

Robin
japwilkos
Posts: 6
Joined: Tue Jan 12, 2021 11:36 am

Re: Failed to get the license key

Post by japwilkos »

Thank you for your quick response and refund.
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