I Can't connect Ptgrey (FLIR) imx174 to SharpCap 3.1

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Valtori
Posts: 6
Joined: Wed Apr 18, 2018 1:19 pm

I Can't connect Ptgrey (FLIR) imx174 to SharpCap 3.1

#1

Post by Valtori »

Hello Everybody,

The Point Grey cameras it is said as supported, but I can not connect it. The SC doesn't see it.

May be it is not supported directly by SharpCap? And I should Choosing Between ASCOM and DirectShow approach?
...........................
BTW Are Spinnakers cameras expected to be supported in the nearest future?

Thank you.

Best regarsd,
Val
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Re: I Can't connect Ptgrey (FLIR) imx174 to SharpCap 3.1

#2

Post by admin »

Hi,

Spinnaker cameras are not supported and there isn't any likelihood of this happening soon as I don't have one to work with. Non-spinnaker cameras should work fine, but you may need to install this installer too:

http://downloads.sharpcap.co.uk/downloa ... %20PreReqs

That installer adds some extra dlls that are used by certain brands of camera (including PGR I think) that are not installed by the main installer to avoid making it too big. Don't worry that the version says 2.10 - those things don't change very often.

If you still can't see the camera after running that installer, please post back.

cheers,

Robin
Valtori
Posts: 6
Joined: Wed Apr 18, 2018 1:19 pm

Re: I Can't connect Ptgrey (FLIR) imx174 to SharpCap 3.1

#3

Post by Valtori »

Hi Robin,

Thank you for your advice.

I will try camera with that installer. If any issues I will let you know.

Kind regards,
Val
Valtori
Posts: 6
Joined: Wed Apr 18, 2018 1:19 pm

Re: I Can't connect Ptgrey (FLIR) imx174 to SharpCap 3.1

#4

Post by Valtori »

Hi Robin,

After running the installer SC still cannot see Ptgrey in Cameras menu.

Regards,
Val
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Re: I Can't connect Ptgrey (FLIR) imx174 to SharpCap 3.1

#5

Post by admin »

Ok, no problem - please can you post a log file - SharpCap should try to detect all cameras at startup, so just run SC3.1, then goto help->show log and copy all the text in the log and post it here. Hopefully somethign in the log to tell why the camera is not being detected.

cheers,

Robin
Valtori
Posts: 6
Joined: Wed Apr 18, 2018 1:19 pm

Re: I Can't connect Ptgrey (FLIR) imx174 to SharpCap 3.1

#6

Post by Valtori »

Info: 22:00:26.3704193 Thread:LogInfo Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: SharpCap Version 3.1.5135.0
Info: 22:00:26.3714194 Thread:LogInfo Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: GC Memory 115Mb
Info: 22:00:26.3724194 Thread:LogInfo Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: Process Memory 147Mb
Info: 22:00:26.3724194 Thread:LogInfo Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: Total Physical Memory 8076Mb
Info: 22:00:26.3724194 Thread:LogInfo Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: Available Physical Memory 6108Mb
Info: 22:00:26.3724194 Thread:LogInfo Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: Operating System : Microsoft Windows NT 6.1.7601 Service
Last edited by Valtori on Fri Apr 20, 2018 5:08 pm, edited 2 times in total.
Valtori
Posts: 6
Joined: Wed Apr 18, 2018 1:19 pm

Re: I Can't connect Ptgrey (FLIR) imx174 to SharpCap 3.1

#7

Post by Valtori »

I have installed two FlyCaptures Win32 and x64 for different FireCaptures versions.

Val
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Re: I Can't connect Ptgrey (FLIR) imx174 to SharpCap 3.1

#8

Post by admin »

Ok, two things to try...

1) Unzip this dll and copy it into the SharpCap install directory - looks like it might be needed by the newer version of the PtGrey SDK I am using.
PtGreyVideoEncoder_v140.zip
(12.57 KiB) Downloaded 167 times
2) Check that the file

c:\windows\SysWOW64\msvcp140.dll

exists - it should have been installed by the second installer I pointed you at, but worth checking. If the file is missing then install the 'x86' Visual C++ redist from https://www.microsoft.com/en-gb/downloa ... x?id=48145

thanks,

Robin
Valtori
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Re: I Can't connect Ptgrey (FLIR) imx174 to SharpCap 3.1

#9

Post by Valtori »

Hi Robin,

Thank you for your support.

I tried first thing and it works now!! :) SC can select the camera.

Only one issue - the gamma adjustment option is not available. But I think it depends on FlyCapture SDK options...

Regards,
Val
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Re: I Can't connect Ptgrey (FLIR) imx174 to SharpCap 3.1

#10

Post by admin »

Ah, excellent. I will add that dll to the installer - it wasn't required in the previous version of the PGR software and I missed spotting it when I upgraded.

The gamma control is only available on these cameras in mono and RGB modes (not RAW modes), so maybe that is it?

cheers,

Robin
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