Problems with Basler acA640 - 100gm

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Damiano Sarocchi
Posts: 3
Joined: Fri Jun 18, 2021 3:47 am

Problems with Basler acA640 - 100gm

#1

Post by Damiano Sarocchi »

Hi all, I have a problem using Sharpcap with a Basler camera

The camera is a: BASLER acA640 - 100gm ID 0000104842-05 S/N 21144367 MAC:00:30:53:11:76:2F

My computer is:
Laptop DELL S75RJI0 Intel Core i5-6200U CPU 2.3 GHz RAM 12 Gb Operative System 64 bits
Windows 10 Pro vers. 2004

The program that I bought in Pro version, does not work correctly, I cannot use all the functions of the program. Moreover it does not allow me to save the films, neither as .SER nor in other formats. It only allows me to save singular images.

The program show an error message: SharpCap could not write to the capture files - no more frames will be written. Check disk space, antivirus and permissions.

Has anyone of you had similar problems?
Thank you very much for your help

Damiano
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Re: Problems with Basler acA640 - 100gm

#2

Post by admin »

Hi,

please can you provide a log file from SharpCap, captured after the problem has occurred - this should reveal more information that may help explain what is going on.

The message about 'Check disk space, permissions and antivirus' means that SharpCap was unable to write to the capture file. There are a number of reasons that this can happen - for instance

* The disk is full, or nearly full
* The capture folder has permissions set that prevent writing new files
* Antivirus or other security software is blocking the attempt to write the capture file.

thanks,

Robin
Damiano Sarocchi
Posts: 3
Joined: Fri Jun 18, 2021 3:47 am

Re: Problems with Basler acA640 - 100gm

#3

Post by Damiano Sarocchi »

I add the logfile, thank you very much for your help!

Info: 10:34:35.1643349 Thread:#1 SharpCap.Program.Main() :: Starting...
Info: 10:34:36.4124654 Thread:#1 SharpCap.Program.SetupNBUG() :: Setting up bug reporting.
Info: 10:34:37.5179812 Thread:#1 SharpCap.LogSystemInfo.Run() :: Starting thread to log system info
Info: 10:34:37.6217326 Thread:#1 SharpCap.Program.RunApp(Boolean showSplash) :: Setting up application
Info: 10:34:37.8077366 Thread:#1 SharpCap.Program.RunApp(Boolean showSplash) :: Initializing WPF
Info: 10:34:38.4704368 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: SharpCap Version 3.2.6482.0
Info: 10:34:38.4704368 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: GC Memory 118Mb
Info: 10:34:38.6648871 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: Process Memory 155Mb
Info: 10:34:38.6668832 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: Total Physical Memory 12179Mb
Info: 10:34:38.6668832 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: Available Physical Memory 6651Mb
Debug: 10:34:39.2714708 Thread:#1 SharpCap.UI.SharpCapForm..ctor() :: Started
Info: 10:34:39.4492041 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: Operating System : Microsoft Windows 10 Pro
Info: 10:34:39.4492041 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: Full OS Version 10.0.19041
Info: 10:34:39.4502020 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: OS is 64 bit, SharpCap is 32 bit.
Info: 10:34:39.6955459 Thread:#1 SharpCap.ImageProcessing.CombinedAstrometryPlateSolveFactory.CheckInstalledImpl() :: Plate solver detection : Manually configured Astrometry - Not configured
Info: 10:34:39.6965433 Thread:#1 SharpCap.ImageProcessing.CombinedAstrometryPlateSolveFactory.CheckInstalledImpl() :: Plate solver detection : AstroTortilla - Not found
Info: 10:34:39.6965433 Thread:#1 SharpCap.ImageProcessing.CombinedAstrometryPlateSolveFactory.CheckInstalledImpl() :: Plate solver detection : All Sky Plate Solver - Not found at C:\Users\PC\AppData\Local\Astrometry
Info: 10:34:39.6975407 Thread:#1 SharpCap.ImageProcessing.CombinedAstrometryPlateSolveFactory.CheckInstalledImpl() :: Plate solver detection : Ansvr - Not found at C:\Users\PC\AppData\Local\cygwin_ansvr
Info: 10:34:39.6975407 Thread:#1 SharpCap.ImageProcessing.CombinedAstrometryPlateSolveFactory.CheckInstalledImpl() :: Plate solver detection : Cygwin/Astrometry based - Not found at C:\cygwin
Info: 10:34:40.4549531 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type BaslerDeviceEnumerator
Info: 10:34:40.4639252 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type QHYDeviceEnumerator
Info: 10:34:40.4858668 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type ASIDeviceEnumerator
Info: 10:34:40.4868642 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type AltairDeviceEnumerator
Info: 10:34:40.4868642 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type SVBonyDeviceEnumerator
Info: 10:34:40.8007184 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: CPU : Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz with 4 cores.
Info: 10:34:40.8545686 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: OS Full Name = Microsoft Windows 10 Pro
Info: 10:34:40.8615762 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: AVSoftware = Windows Defender
Info: 10:34:40.8615762 Thread:LogInfo Thread#9 SharpCap.LogSystemInfo.ThreadProc() :: Windows Media Version : '12.0.19041.746'
Info: 10:34:40.9815391 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type PointGreyDeviceEnumerator
Info: 10:34:40.9897034 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type SxDeviceEnumerator
Info: 10:34:41.0268507 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.Altair.dll
Info: 10:34:41.0318284 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.ASCOMCamera.dll
Info: 10:34:41.0358180 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.ASI.dll
Info: 10:34:41.0378125 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.Atik.dll
Info: 10:34:41.0418019 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.Basler.dll
Info: 10:34:41.0437997 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.Celestron.dll
Info: 10:34:41.0707792 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.DS3.dll
Info: 10:34:41.0717773 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.Fake.dll
Info: 10:34:41.0737745 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.INova.dll
Info: 10:34:41.1007969 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.Moravian.dll
Info: 10:34:41.1028046 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.NewDirectShow.dll
Info: 10:34:41.1047980 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.PointGrey.dll
Info: 10:34:41.1067929 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.QHY.dll
Info: 10:34:41.1087881 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.SVBony.dll
Info: 10:34:41.1107847 Thread:#1 SharpCap.Base.InterfaceFactory`2.ScanDll(String filename) :: Probing for camera providers : C:\Program Files (x86)\SharpCap 3.2\SharpCap.Cameras.SX.dll
Info: 10:34:41.1127789 Thread:#1 SharpCap.MultiCaptureProvider.AddProvidersByReflection(String[] providerNames) :: Added device enumerator of type CelestronDeviceEnumerator
Info: 10:34:41.1137772 Thread:#1 SharpCap.MultiCaptureProvider.AddProvidersByReflection(String[] providerNames) :: Added device enumerator of type iNovaDeviceEnumerator
Info: 10:34:41.1222686 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type MoravianDeviceEnumerator
Info: 10:34:41.1409643 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type AtikDeviceEnumerator
Info: 10:34:41.1504003 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type DS3DeviceEnumerator
Info: 10:34:41.1514090 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type AscomDeviceEnumerator
Info: 10:34:41.1524082 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type FolderMonitorDeviceEnumerator
Info: 10:34:41.1524082 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type FakeDeviceEnumerator
Info: 10:34:41.2671641 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Loading Hardware Proxies from SharpCap.WheelProxy.ASCOM.WheelFactory
Error: 10:34:41.3810167 Thread:#1 SharpCap.ProxyFinder`1.AvailableDevices(IFactory`1 ff) :: Exception of type 'FileNotFoundException' from Failed to Fetch available devices from proxy factory : No se puede cargar el archivo o ensamblado 'ASCOM.Utilities, Version=6.0.0.0, Culture=neutral, PublicKeyToken=565de7938946fba7' ni una de sus dependencias. El sistema no puede encontrar el archivo especificado.
Stack Trace: at SharpCap.WheelProxy.ASCOM.WheelFactory.GetAvailableDevices()
at SharpCap.ProxyFinder`1.AvailableDevices(IFactory`1 ff) in C:\Documents\Source Code\SharpCap3.2\src\SharpCap\Utils\ProxyFinder.cs:line 83
Info: 10:34:41.4039146 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Loading Hardware Proxies from SharpCap.WheelProxy.ZWO.WheelFactory
Info: 10:34:41.5896069 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Loading Hardware Proxies from SharpCap.WheelProxy.ZWO.ManualWheelFactory
Info: 10:34:41.5896069 Thread:#1 SharpCap.ProxyFinder`1.LoadProxiesForFactoryType(Type t) :: Found device Manual Filter Wheel
Warning: 10:34:41.7823471 Thread:#1 SharpCap.FocuserFinder.TryLoadFocuserProxy(FileInfo fi) :: Exception of type 'TargetInvocationException' from Failed to loaded FocuserProxy assembly Sharpcap.FocuserProxy.ASCOM.dll because : Se produjo una excepción en el destino de la invocación. : Se produjo una excepción en el destino de la invocación.
Stack Trace: at System.RuntimeTypeHandle.CreateInstance(RuntimeType type, Boolean publicOnly, Boolean noCheck, Boolean& canBeCached, RuntimeMethodHandleInternal& ctor, Boolean& bNeedSecurityCheck)
at System.RuntimeType.CreateInstanceSlow(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
at System.RuntimeType.CreateInstanceDefaultCtor(Boolean publicOnly, Boolean skipCheckThis, Boolean fillCache, StackCrawlMark& stackMark)
at System.Activator.CreateInstance(Type type, Boolean nonPublic)
at System.Activator.CreateInstance(Type type)
at SharpCap.FocuserFinder.LoadFocusers(Type t) in C:\Documents\Source Code\SharpCap3.2\src\SharpCap\Utils\FocuserFinder.cs:line 116
at SharpCap.FocuserFinder.TryLoadFocuserProxy(FileInfo fi) in C:\Documents\Source Code\SharpCap3.2\src\SharpCap\Utils\FocuserFinder.cs:line 99
Warning: 10:34:41.8360526 Thread:#1 SharpCap.Base.Utilities.Logger.Warn(Exception e, String action, String additionalInfo, Boolean stackTrace) :: Inner Exception : System.IO.FileNotFoundException: No se puede cargar el archivo o ensamblado 'ASCOM.Utilities, Version=6.0.0.0, Culture=neutral, PublicKeyToken=565de7938946fba7' ni una de sus dependencias. El sistema no puede encontrar el archivo especificado.
File name: 'ASCOM.Utilities, Version=6.0.0.0, Culture=neutral, PublicKeyToken=565de7938946fba7'
at Sharpcap.FocuserProxy.ASCOM.Factory..ctor()

AVS: El registro del enlace de ensamblado está desactivado.
Para habilitar el registro de errores del enlace de ensamblado, establezca el valor de Registro [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) como 1.
Nota: existe una disminución del rendimiento asociada registro de errores del enlace de ensamblado.
Para desactivar esta característica, elimine el valor de Registro [HKLM\Software\Microsoft\Fusion!EnableLog].

Warning: 10:34:41.9688622 Thread:#1 SharpCap.ProxyFinder`1.TryLoadProxy(FileInfo fi) :: Exception from Failed to loaded Hardware Proxy assembly SharpCap.MountProxy.ASCOM.dll because : No se pueden cargar uno o varios tipos requeridos. Recupere la propiedad LoaderExceptions para obtener más información. : No se pueden cargar uno o varios tipos requeridos. Recupere la propiedad LoaderExceptions para obtener más información.
Info: 10:34:42.0137563 Thread:#1 SharpCap.UI.SharpCapForm..ctor() :: Application model created
Info: 10:34:45.8281283 Thread:#1 SharpCap.UI.SharpCapForm..ctor() :: Control Form created
Info: 10:34:45.8600612 Thread:#1 SharpCap.UI.SharpCapForm..ctor() :: View model initialized
Info: 10:34:46.2110889 Thread:#1 SharpCap.UI.SharpCapForm..ctor() :: Preview host created
Info: 10:34:46.2732117 Thread:#1 SharpCap.Base.Utilities.Logger.LogStackTrace(LogLevel level, String msg) :: Parent being changed on PreviewPanel
at SharpCap.UI.ScrollZoomForm.OnParentChanged(Object sender, EventArgs eventArgs)

Debug: 10:34:47.2099308 Thread:#1 SharpCap.UI.SharpCapForm..ctor() :: Ended
Debug: 10:34:48.4786610 Thread:#1 SharpCap.UI.SharpCapForm.SharpCapForm_Load(Object sender, EventArgs e) :: Started
Debug: 10:34:48.4925199 Thread:#1 SharpCap.UI.SharpCapForm.SharpCapForm_Load(Object sender, EventArgs e) :: Ended
Debug: 10:34:48.5668804 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Started
Debug: 10:34:48.8651980 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Timebomb checked
Info: 10:34:48.8821543 Thread:#1 SharpCap.Models.Application.get_Cameras() :: Starting scan for cameras
Debug: 10:34:48.9284174 Thread:#10 SharpCap.Cameras.Basler.BaslerDeviceEnumerator.GetDevices() :: Started
Info: 10:34:49.3901805 Thread:#8 SharpCap.Base.SimpleDeviceEnumerator.GetDevices(Func`1 deviceNameFinder, String infoText, Func`2 fullNameToDispayName, Func`3 tagCreatorFunc) :: FindCameras - found 0 cameras
Debug: 10:34:50.3736525 Thread:#10 SharpCap.Cameras.Basler.BaslerDeviceEnumerator.GetDevices() :: Ended
Warning: 10:34:51.5132588 Thread:#19 SharpCap.MultiCaptureProvider.DevicesFromEnumerator(IDeviceEnumerator deviceEnumerator) :: Exception from fetching cameras from provider : Atik Cameras : No se puede cargar el archivo DLL 'AtikCameras.dll': No se puede encontrar el módulo especificado. (Excepción de HRESULT: 0x8007007E)
Warning: 10:34:51.5142598 Thread:#19 SharpCap.MultiCaptureProvider.DevicesFromEnumerator(IDeviceEnumerator deviceEnumerator) :: Exception from fetching cameras from provider : ASCOM Cameras : No se puede cargar el archivo o ensamblado 'ASCOM.Utilities, Version=6.0.0.0, Culture=neutral, PublicKeyToken=565de7938946fba7' ni una de sus dependencias. El sistema no puede encontrar el archivo especificado.
Debug: 10:34:51.5152605 Thread:#19 SharpCap.Cameras.Fake.FakeDeviceEnumerator.GetDevices() :: Started
Debug: 10:34:51.5152605 Thread:#19 SharpCap.Cameras.Fake.FakeDeviceEnumerator.GetDevices() :: Ended
Info: 10:34:51.8296214 Thread:#7 SharpCap.Base.SimpleDeviceEnumerator.GetDevices(Func`1 deviceNameFinder, String infoText, Func`2 fullNameToDispayName, Func`3 tagCreatorFunc) :: QHYCameraFinder - found 0 cameras
Info: 10:34:52.0934259 Thread:#1 SharpCap.MultiCaptureProvider.PostProcessDevicesList(List`1 items, BrandingInfo brandingInfo) :: Detected Camera: Intel(R) RealSense(TM) 3D Camera (Front F200) Depth (DirectShow Cameras)
Info: 10:34:52.0934259 Thread:#1 SharpCap.MultiCaptureProvider.PostProcessDevicesList(List`1 items, BrandingInfo brandingInfo) :: Detected Camera: Intel(R) RealSense(TM) 3D Camera (Front F200) RGB (DirectShow Cameras)
Info: 10:34:52.0944265 Thread:#1 SharpCap.MultiCaptureProvider.PostProcessDevicesList(List`1 items, BrandingInfo brandingInfo) :: Detected Camera: Basler GenICam Source (DirectShow Cameras)
Info: 10:34:52.0944265 Thread:#1 SharpCap.MultiCaptureProvider.PostProcessDevicesList(List`1 items, BrandingInfo brandingInfo) :: Detected Camera: Basler GenICam Source 2 (DirectShow Cameras)
Info: 10:34:52.0944265 Thread:#1 SharpCap.MultiCaptureProvider.PostProcessDevicesList(List`1 items, BrandingInfo brandingInfo) :: Detected Camera: Basler GenICam Source 3 (DirectShow Cameras)
Info: 10:34:52.0944265 Thread:#1 SharpCap.MultiCaptureProvider.PostProcessDevicesList(List`1 items, BrandingInfo brandingInfo) :: Detected Camera: Basler GenICam Source 4 (DirectShow Cameras)
Info: 10:34:52.0954197 Thread:#1 SharpCap.MultiCaptureProvider.PostProcessDevicesList(List`1 items, BrandingInfo brandingInfo) :: Detected Camera: Folder Monitor Camera (Virtual Cameras)
Info: 10:34:52.0954197 Thread:#1 SharpCap.MultiCaptureProvider.PostProcessDevicesList(List`1 items, BrandingInfo brandingInfo) :: Detected Camera: Test Camera 1 (Deep Sky) (Test Cameras)
Info: 10:34:52.0954197 Thread:#1 SharpCap.MultiCaptureProvider.PostProcessDevicesList(List`1 items, BrandingInfo brandingInfo) :: Detected Camera: Test Camera 2 (High Speed) (Test Cameras)
Info: 10:34:52.1546163 Thread:#1 SharpCap.ViewModels.SharpCapViewModel.appModel_OnCaptureEvent(Object sender, CaptureEventArgs e) :: CameraListUpdated event received in UI thread
Debug: 10:34:52.9289333 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Docking setup
Debug: 10:34:52.9349572 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Startup scripts (if any) run
Debug: 10:34:52.9379033 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Menu updated
Debug: 10:34:53.3320581 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Splash and tips done
Debug: 10:34:53.5382240 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Ended
Info: 10:34:53.5491939 Thread:#1 SharpCap.SharpCapApp.get_ForceSoftwareRendering() :: WPF Rendering tier is 2
Info: 10:35:13.1879579 Thread:#1 SharpCap.Models.Application+<>c__DisplayClass50_0.<set_SelectedCamera>b__0() :: Changing camera from none to Basler GenICam Source 4
Info: 10:35:13.2388302 Thread:#1 SharpCap.ViewModels.SharpCapViewModel.appModel_OnCaptureEvent(Object sender, CaptureEventArgs e) :: OpeningDevice event received in UI thread
Debug: 10:35:13.2448113 Thread:#1 SharpCap.MultiCaptureProvider.OpenDevice(DeviceTagData deviceTag) :: Opening device : Basler GenICam Source 4 (via DirectShow Cameras)
Info: 10:35:13.2507936 Thread:#1 SharpCap.Base.CaptureProviderBase`1.OpenDevice(DeviceTagData dtd) :: Started
Debug: 10:35:13.2517942 Thread:#1 SharpCap.Base.SimpleCaptureProvider.SetupDevice(DeviceTagData dtd) :: Started
Debug: 10:35:17.2396777 Thread:#1 SharpCap.Base.SimpleCaptureProvider.SetupDevice(DeviceTagData dtd) :: Ended
Info: 10:35:17.2516455 Thread:#1 SharpCap.Base.CaptureProviderBase`1.CreateCaptureControl() :: Started
Debug: 10:35:17.2536458 Thread:#1 SharpCap.Base.SimpleCaptureProvider.GetControls() :: Started
Debug: 10:35:17.4986485 Thread:#1 SharpCap.Cameras.NewDirectShow.CaptureControlFactory.GetPinControls() :: Pin controls being added
Debug: 10:35:17.5976238 Thread:#1 SharpCap.Cameras.NewDirectShow.FrameRatePropertyControl.PopulateValueList() :: Started
Debug: 10:35:17.6165705 Thread:#1 SharpCap.Cameras.NewDirectShow.FrameRatePropertyControl.PopulateValueList() :: Ended
Info: 10:35:17.6175681 Thread:#1 SharpCap.Cameras.NewDirectShow.CaptureControlFactory.GetCameraControls() :: Camera controls being added via native IAMCameraControl
Info: 10:35:17.6765176 Thread:#1 SharpCap.Cameras.NewDirectShow.CaptureControlFactory.GetCameraControls() :: IAMCameraControl interface not found - no camera controls will be available
Info: 10:35:17.6775216 Thread:#1 SharpCap.Cameras.NewDirectShow.CaptureControlFactory.GetProcAmpControls() :: Proc Amp controls being added via native IAMVideoProcAmp
Info: 10:35:17.7247169 Thread:#1 SharpCap.Cameras.NewDirectShow.CaptureControlFactory.GetProcAmpControls() :: IAMVideoProcAmp interface not found - no proc amp controls will be available
Info: 10:35:17.8211422 Thread:#1 SharpCap.Base.CaptureProviderBase`1.CreateCaptureControl() :: Ended
Info: 10:35:17.8221457 Thread:#1 SharpCap.Base.CaptureProviderBase`1.OpenDevice(DeviceTagData dtd) :: Ended
Debug: 10:35:17.8241537 Thread:#1 SharpCap.Models.Camera.ApplyDefaultProfile() :: Started
Info: 10:35:17.8910749 Thread:#1 SharpCap.Cameras.NewDirectShow.StreamConfigPropertyControl.UpdateMediaType(ModeInfo newMode, Single frameRate) :: Setting new format on StreamConfig : UnkPtr=0, FormatPtr=199FDDB0+88
Info: 10:35:17.9094820 Thread:#1 SharpCap.MultiCaptureProvider.StartPreview() :: Starting preview on Basler GenICam Source 4
Info: 10:35:17.9144245 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StartPreview() :: Started
Info: 10:35:17.9613173 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StartPreview() :: Starting Preview on Basler GenICam Source 4, 320x240, Mono, 8bits
Debug: 10:35:18.0417309 Thread:#1 SharpCap.Base.BaseImageProvider.Start() :: Started
Debug: 10:35:18.0447224 Thread:#1 SharpCap.Base.CameraProxyBase.StartPreview() :: Started
Debug: 10:35:18.0516657 Thread:Grab Thread#15 SharpCap.Base.CameraProxyBase.GrabThreadProc() :: Started
Info: 10:35:18.0870065 Thread:#1 SharpCap.Base.Memory.Allocator.NumberOfMegabytesToMap() :: Paged memory check based on total memory of 12179Mb, available of 6596Mb
Info: 10:35:18.0870065 Thread:#1 SharpCap.Base.Memory.Allocator.NumberOfMegabytesToMap() :: Paged memory enabled at 1024Mb for Frame Cache and 1024Mb for LiveStack/Misc on 64 bit system.
Info: 10:35:18.0870065 Thread:#1 SharpCap.Base.Memory.Allocator..cctor() :: Assigning 1024Mb to non-pool memory and 1024Mb to the frame pool.
Info: 10:35:18.0939942 Thread:#1 SharpCap.Cameras.DS3.DS3CameraProxy.StartDirectShowFrameSource() :: Started
Debug: 10:35:19.9795712 Thread:#1 SharpCap.Cameras.DS3.DS3CameraProxy.RenderStream() :: capture graph rendered to frame filter and preview sink
Info: 10:35:19.9845567 Thread:#1 SharpCap.Cameras.DS3.DS3CameraProxy.StartDirectShowFrameSource() :: Graph started
Info: 10:35:19.9925342 Thread:#1 SharpCap.Cameras.DS3.DS3CameraProxy.StartDirectShowFrameSource() :: Callback initialized
Info: 10:35:20.0045024 Thread:#1 SharpCap.Cameras.DS3.DS3CameraProxy.StartDirectShowFrameSource() :: Video window set up
Info: 10:35:20.0054992 Thread:#1 SharpCap.Cameras.DS3.DS3CameraProxy.StartDirectShowFrameSource() :: Get state returned : 0, Stopped
Info: 10:35:20.0134698 Thread:#1 SharpCap.Cameras.DS3.DS3CameraProxy.StartDirectShowFrameSource() :: About to run media
Info: 10:35:20.0225258 Thread:#1 SharpCap.Cameras.DS3.DS3CameraProxy.StartDirectShowFrameSource() :: Media running
Info: 10:35:20.0254678 Thread:#1 SharpCap.Cameras.DS3.DS3CameraProxy.StartDirectShowFrameSource() :: Ended
Debug: 10:35:20.0344147 Thread:#1 SharpCap.Base.CameraProxyBase.StartPreview() :: Ended
Debug: 10:35:20.0364066 Thread:#1 SharpCap.Base.BaseImageProvider.Start() :: Ended
Info: 10:35:20.0403964 Thread:#1 SharpCap.MultiCaptureProvider.SendCaptureEvent(Object sender, CaptureEventArgs e) :: Capture Event : StartPreview
Debug: 10:35:20.0483733 Thread:#1 SharpCap.UI.WPFControlForm.InitControls(CaptureControl captureControl, String deviceName) :: Started
Debug: 10:35:20.0533604 Thread:#1 SharpCap.Cameras.NewDirectShow.FrameRatePropertyControl.PopulateValueList() :: Started
Debug: 10:35:20.0543581 Thread:#1 SharpCap.Cameras.NewDirectShow.FrameRatePropertyControl.PopulateValueList() :: Ended
Debug: 10:35:20.1193185 Thread:#1 SharpCap.UI.WPFControlForm.InitControls(CaptureControl captureControl, String deviceName) :: Ended
Info: 10:35:20.2659261 Thread:#1 SharpCap.Models.Transforms.set_SelectedTransform(Transform value) :: Selecting transform None
Info: 10:35:20.2709126 Thread:#1 SharpCap.ViewModels.SharpCapViewModel.appModel_OnCaptureEvent(Object sender, CaptureEventArgs e) :: StartPreview event received in UI thread
Info: 10:35:20.2798895 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StartPreview() :: Ended
Debug: 10:35:20.2988389 Thread:#1 SharpCap.Models.Camera.ApplyDefaultProfile() :: Ended (Profile applied)
Info: 10:35:26.7336502 Thread:#1 SharpCap.Models.Camera.PrepareToCapture() :: Started
Info: 10:35:26.7376520 Thread:#1 SharpCap.Models.Application.CreateFileNameProvider(String targetName) :: Creating file name provider for target '', Basler GenICam Source 4, , Light
Info: 10:35:26.7396196 Thread:#1 SharpCap.Models.Camera.PrepareToCapture(IFileNameProvider fileNameProvider) :: Started
Debug: 10:35:26.7436101 Thread:#1 SharpCap.Base.Utilities.Logger.LogStackTrace(LogLevel level, String msg) :: Prepare to capture on MultiCaptureProvider
at SharpCap.MultiCaptureProvider.PrepareToCapture(IFileNameProvider fnp)
at SharpCap.Models.Camera.PrepareToCapture(IFileNameProvider fileNameProvider)
at SharpCap.Models.Camera.PrepareToCapture()
at SharpCap.UI.SharpCapForm.QuickCapture()
at SharpCap.UI.SharpCapForm.toolStripQuickCaptureButton_ButtonClick(Object sender, EventArgs e)
Info: 10:35:26.7446099 Thread:#1 SharpCap.Base.CaptureProviderBase`1.PrepareToCapture(IFileNameProvider fnp) :: Started
Info: 10:35:26.7456059 Thread:#1 SharpCap.Base.CaptureProviderBase`1.PrepareToCapture(IFileNameProvider fnp) :: Ended
Info: 10:35:26.7456059 Thread:#1 SharpCap.Models.Camera.PrepareToCapture(IFileNameProvider fileNameProvider) :: Ended (Success)
Debug: 10:35:26.7486227 Thread:#1 SharpCap.Base.Utilities.Logger.LogStackTrace(LogLevel level, String msg) :: Run capture on MultiCaptureProvider
at SharpCap.MultiCaptureProvider.RunCapture()
at SharpCap.Models.Camera.RunCaptureImpl()
at SharpCap.Models.Camera.RunCapture()
at SharpCap.UI.SharpCapForm.QuickCapture()
at SharpCap.UI.SharpCapForm.toolStripQuickCaptureButton_ButtonClick(Object sender, EventArgs e)
Info: 10:35:26.7486227 Thread:#1 SharpCap.Base.CaptureProviderBase`1.RunCapture() :: Started
Info: 10:35:26.7496200 Thread:#1 SharpCap.Base.FileWriters.FileWriterBase.Initialize(IFileNameProvider fnp, ColourSpaceId colourSpaceId, Int32 width, Int32 height, Int32 bytesPerPixelElement, Int32 significantBitDepth, Int32 colourPlanes, String DeviceName) :: Initializing SerFileWriter at 320x240x1x8bits, Mono, 1 bytes per PEL for Basler GenICam Source 4
Debug: 10:35:26.7506174 Thread:#1 SharpCap.Base.BaseImageProvider.OnStartCapture(IColourSpace colourSpaceControl, Size sz) :: Started
Debug: 10:35:26.7516154 Thread:#1 SharpCap.Base.BaseImageProvider.OnStartCapture(IColourSpace colourSpaceControl, Size sz) :: Ended
Info: 10:35:26.7525863 Thread:#1 SharpCap.MultiCaptureProvider.SendCaptureEvent(Object sender, CaptureEventArgs e) :: Capture Event : StartCapture
Info: 10:35:26.7525863 Thread:#1 SharpCap.ViewModels.SharpCapViewModel.appModel_OnCaptureEvent(Object sender, CaptureEventArgs e) :: StartCapture event received in UI thread
Debug: 10:35:26.7535831 Thread:Capture Write Thread#26 SharpCap.Base.BaseImageProvider.RunWriteThread() :: Started
Info: 10:35:26.7545808 Thread:#1 SharpCap.Base.CaptureProviderBase`1.RunCapture() :: Ended
Info: 10:35:26.7904855 Thread:Grab Thread#15 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 1 of type PreviousFrameNotProcessed
Info: 10:35:26.7904855 Thread:Grab Thread#15 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 1 of type DroppedBeforeTransform
Debug: 10:35:26.8343672 Thread:Capture Write Thread#26 SharpCap.Base.FileWriters.TemplatedFilenameProvider.GetFilenameImpl(FrameInfo frameInfo, Boolean createDir) :: Creating directory C:\Users\PC\Desktop\SharpCap Captures\2021-08-24\Capture for capture files
Info: 10:35:26.8363623 Thread:Capture Write Thread#26 SharpCap.Models.Camera.WriteCaptureSettingsTextAndHistogram(Boolean writeHistogram, String filename, String contents) :: Writing capture settings file to C:\Users\PC\Desktop\SharpCap Captures\2021-08-24\Capture\10_35_26.CameraSettings.txt
Error: 10:35:26.8473322 Thread:Capture Write Thread#26 SharpCap.Base.BaseImageProvider.RunWriteThread() :: Exception of type 'InvalidOperationException' from Writing frame : Data passed to WriteFrame is the wrong size
Stack Trace: at SharpCap.Base.FileWriters.SerFileWriter.WriteFrameImpl(FrameReference frameRef) in C:\Documents\Source Code\SharpCap3.2\src\SharpCap.Base\FileWriters\SerFileWriter.cs:line 223
at SharpCap.Base.FileWriters.FileWriterBase.WriteFrame(FrameReference frame) in C:\Documents\Source Code\SharpCap3.2\src\SharpCap.Base\FileWriters\FileWriterBase.cs:line 143
at SharpCap.Base.BaseImageProvider.RunWriteThread() in C:\Documents\Source Code\SharpCap3.2\src\SharpCap.Base\BaseImageProvider.cs:line 250
Info: 10:35:26.8483299 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 2 of type PreviousFrameNotProcessed
Info: 10:35:26.8483299 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 1 of type DroppedBeforeTransform
Info: 10:35:26.8483299 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 1 of type NoLongerCapturing
Info: 10:35:26.8722654 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 2 of type PreviousFrameNotProcessed
Info: 10:35:26.8722654 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 1 of type DroppedBeforeTransform
Info: 10:35:26.8722654 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 5 of type NoLongerCapturing
Info: 10:35:26.9959355 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 2 of type PreviousFrameNotProcessed
Info: 10:35:26.9959355 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 1 of type DroppedBeforeTransform
Info: 10:35:26.9959355 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 13 of type NoLongerCapturing
Info: 10:35:27.2462693 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 2 of type PreviousFrameNotProcessed
Info: 10:35:27.2462693 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 1 of type DroppedBeforeTransform
Info: 10:35:27.2462693 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 29 of type NoLongerCapturing
Info: 10:35:27.7479253 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 2 of type PreviousFrameNotProcessed
Info: 10:35:27.7479253 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 1 of type DroppedBeforeTransform
Info: 10:35:27.7479253 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 61 of type NoLongerCapturing
Info: 10:35:28.7642085 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 2 of type PreviousFrameNotProcessed
Info: 10:35:28.7642085 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 1 of type DroppedBeforeTransform
Info: 10:35:28.7642085 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 125 of type NoLongerCapturing
Info: 10:35:30.7698475 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 2 of type PreviousFrameNotProcessed
Info: 10:35:30.7698475 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 1 of type DroppedBeforeTransform
Info: 10:35:30.7698475 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 253 of type NoLongerCapturing
Info: 10:35:34.7781335 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 2 of type PreviousFrameNotProcessed
Info: 10:35:34.7791323 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 1 of type DroppedBeforeTransform
Info: 10:35:34.7791323 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 509 of type NoLongerCapturing
Info: 10:35:42.7956989 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 20 of type PreviousFrameNotProcessed
Info: 10:35:42.7956989 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 1 of type DroppedBeforeTransform
Info: 10:35:42.7956989 Thread:Capture Write Thread#26 SharpCap.Base.DroppedFrameLogger.Count(DroppedFrameType type, Int32 count) :: Dropped frames : 1003 of type NoLongerCapturing
Damiano Sarocchi
Posts: 3
Joined: Fri Jun 18, 2021 3:47 am

Re: Problems with Basler acA640 - 100gm

#4

Post by Damiano Sarocchi »

I have read that the SharpCap 3.3 Beta version is probably compatible with the Basler or Pylon 6 software cameras. However, I can't find this version to download. Can you help me! I bought the Pro version of SharpCap thinking that it was compatible with the camera I have and I don't know how to use the program with my BASLER acA640 - 100gm camera.
Many thanks in advance
Damiano
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admin
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Location: Vale of the White Horse, UK
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Re: Problems with Basler acA640 - 100gm

#5

Post by admin »

Hi,

so I can see from the log that you are trying to use the camera via the 'Basler Genicam' option, which is basically using a Webcam driver that Basler provides. That's not the ideal way to use the camera - SharpCap has direct support for Basler cameras subject to a few limitations (see below).

SharpCap 3.2 was very fussy about what version of Pylon you have installed - for 3.2.6480/6482, you should install Pylon 5.0.11

SharpCpa 4.0 (note - initially we were going to call this SharpCap 3.3, but then we changed the name to 4.0) was meant to be much less fussy about the Pylon version, but then something bad happened :( Basler removed the SDK we were using in Pylon 6.2, so you have to use Pylon 6.1 for SharpCap 4.0 to properly detect your Basler cameras.

At the moment, we haven't decided whether to make the changes required to support the newer Basler SDK for Pylon 6.2 onward. Less than 0.1% of SharpCap users are now using Basler cameras, so we have to consider whether it makes sense to invest more effort in the new SDK.

thanks,

Robin
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