Hello Folks
I just purchased sharpcap pro license through paypal uk and I did not get my Key to enter into the program the sharpcap page came up after paypal and promptly disappeared I checked my email and it aint there!!! HELP!!
sharpcap purchase key
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If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
If you have a problem or question, please check the FAQ to see if it already has an answer : https://www.sharpcap.co.uk/sharpcap-faqs
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Re: sharpcap purchase key
Hi,
General suggestions for this problem are
Check your junk mail folder as sometimes your ISP will decide to put the licence code in your junk mail.
Try to recover the key by going to this page and entering your email address - https://store.astrosharp.co.uk/Recovery - this will resend the key to you in a new email and if you have your PayPal receipt handy and can enter the time from your PayPal receipt it will also show you the key in the web browser.
I can't help you more directly because the email address that you have used to register with the forums doesn't seem to have been used to purchase a SharpCap Pro license. Please let me know the email address that you used to purchase the license (via private message here on the forums) if neither of the ideas above help you.
Cheers, Robin
General suggestions for this problem are
Check your junk mail folder as sometimes your ISP will decide to put the licence code in your junk mail.
Try to recover the key by going to this page and entering your email address - https://store.astrosharp.co.uk/Recovery - this will resend the key to you in a new email and if you have your PayPal receipt handy and can enter the time from your PayPal receipt it will also show you the key in the web browser.
I can't help you more directly because the email address that you have used to register with the forums doesn't seem to have been used to purchase a SharpCap Pro license. Please let me know the email address that you used to purchase the license (via private message here on the forums) if neither of the ideas above help you.
Cheers, Robin