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Re: No colour with Live Stacking of Folder Monitor Camera

Posted: Fri Mar 20, 2020 7:02 pm
by admin
Hi,

You can if you wish reset all SharpCap settings to default by deleting this registry key and all sub entries using regedit

Code: Select all

HKEY_CURRENT_USER\Software\AstroSharp Limited\SharpCap
Note that this will also remove any SharpCap pro licence you have installed, so make sure you have the licence email to hand to reinstall it.

Please take care if you decide to edit the registry as making incorrect changes may damage your operating system or even render the computer unusable.

Cheers, Robin

Re: No colour with Live Stacking of Folder Monitor Camera

Posted: Sat Mar 21, 2020 8:10 am
by Avocette
Hi Robin, I presume I first uninstall SharpCap, then edit the registry so I am left with an effectively cleaned out pc, then do a fresh download and install? Here’s hoping! Ed

Re: No colour with Live Stacking of Folder Monitor Camera

Posted: Sat Mar 21, 2020 2:39 pm
by admin
Hi,

No need to uninstall – just make sure SharpCap is closed.

You should also consider removing the auto saved camera settings (which SharpCap uses to restore the same settings when you open the same camera again). These can be found in the folder

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C:\Users\<your windows user name>\AppData\Roaming\SharpCap\CaptureProfiles
You just need to delete the files that have names beginning with _autosave.

Thanks, Robin

Re: No colour with Live Stacking of Folder Monitor Camera

Posted: Sat Mar 21, 2020 8:09 pm
by Avocette
Got there in the end! I actually uninstalled the program, cleaned up the register with CCleaner (removed one path remnant), deleted the registry entries remaining, and deleted all Astrosharp and SharpCap entries in \AppData\Roaming\etc. I then made a fresh installation and copied in my Pro license and there it was in full RGB!
Many thanks for continuing support and ideas.

Re: No colour with Live Stacking of Folder Monitor Camera

Posted: Sun Mar 22, 2020 7:18 pm
by admin
Hi,

Good to hear that you've got it sorted – I guess the reason why will remain one of those mysteries that never get solved :(

Cheers, Robin