Search found 13 matches

by ademart50
Sun Dec 03, 2017 8:52 pm
Forum: How do I?
Topic: Unable to Uninstall Ver 3.0.3994.0
Replies: 7
Views: 3021

Re: Unable to Uninstall Ver 3.0.3994.0

Robin,
I downloaded 3.0.3994 and tried to reinstall. Here's the error window and log file-

It looks like there are files still left over from the original installation, and the new attempt is not able to complete with those still in place.
I could just delete everything ?

Andy
by ademart50
Sun Dec 03, 2017 1:31 am
Forum: How do I?
Topic: Unable to Uninstall Ver 3.0.3994.0
Replies: 7
Views: 3021

Re: Unable to Uninstall Ver 3.0.3994.0

Robin,

Thanks, I will give this a try tomorrow evening and then report on the results.

Andy
by ademart50
Sat Dec 02, 2017 5:04 pm
Forum: How do I?
Topic: Unable to Uninstall Ver 3.0.3994.0
Replies: 7
Views: 3021

Unable to Uninstall Ver 3.0.3994.0

A few days ago, Windows Defender started to flag a Trojan in SharpCap. Defender quarantined two files and then recommended that I let it repair the problem. It seems to have deleted files that are critical to the uninstall process. I'm stuck now and can neither uninstall the old remains or install e...