Search found 85 matches

by galljj
Tue Apr 24, 2018 9:17 pm
Forum: Bug Reports
Topic: [SOLVED] Install of .5132 fails
Replies: 24
Views: 8321

Re: Install of .5132 fails

Eureka ! You found it . I did upgrade the PC from windows home to windows pro, perhaps that was the root of the problem. FYI, I had to first uninstall 3.1.5115 - the earlier version didn't like trying to overwrite the old one. SO, it cancelled out the install, claiming I cancelled it, which I didn't...
by galljj
Tue Apr 24, 2018 7:32 pm
Forum: Bug Reports
Topic: [SOLVED] Install of .5132 fails
Replies: 24
Views: 8321

Re: Install of .5132 fails

Robinm:
Hmmm...

Tried this, but got the following messages:
snip1.PNG
snip1.PNG (11.84 KiB) Viewed 3145 times
snnip2.PNG
snnip2.PNG (10.05 KiB) Viewed 3145 times
after which i searched for the file, and got the following
snip3.PNG
snip3.PNG (53.88 KiB) Viewed 3145 times
None helped

john
by galljj
Tue Apr 24, 2018 6:32 pm
Forum: Bug Reports
Topic: [SOLVED] Install of .5132 fails
Replies: 24
Views: 8321

Re: Install of .5132 fails

Robin

Attempts to send to you by PM failed - I was unable to put the file into the message.

So, here it is

john
Software_EAA.csv
(21.9 KiB) Downloaded 167 times
by galljj
Fri Apr 20, 2018 11:47 pm
Forum: Bug Reports
Topic: [SOLVED] Install of .5132 fails
Replies: 24
Views: 8321

Re: Install of .5132 fails

Robin

These do not work. They say something like "these onl;y work on installed applications". But when I go to install a new vesion, it fails to execute the postinstall.msi program - even though it can find it. It says it is the wrong one.

.5115 still works.

j
by galljj
Wed Apr 18, 2018 9:38 pm
Forum: Bug Reports
Topic: [SOLVED] Install of .5132 fails
Replies: 24
Views: 8321

Re: Install of .5132 fails

Robin: I uninstalled version 5115 and restarted the computer. I extracted the zip file you sent me to a known location (does it need to go some place special ?). When I attempted to install the latest version, it got hung up again, so I pointed the installation app to the recently unzipped file. It ...
by galljj
Wed Apr 18, 2018 6:09 pm
Forum: Bug Reports
Topic: [SOLVED] Install of .5132 fails
Replies: 24
Views: 8321

Re: Install of .5132 fails

Robin: More on the failed install. I've tried the most recent new ones, and they did not install. Ended with the same message. When I tried to browse to the postinstall.msi, it said that was the wrong one - or some such warning. I can install and run .5115. I can uninstall .5115 But when I try to re...
by galljj
Thu Apr 12, 2018 3:58 pm
Forum: Bug Reports
Topic: [SOLVED] Install of .5132 fails
Replies: 24
Views: 8321

Re: Install of .5132 fails

FWIW, I have been running and installing 3.1.5115 from the USB drive w/o any issues such as this recent one.

Lastly, concerning the timing issue, i'm not using a frame grabber camera, but rather a ZWO ASI294.
by galljj
Thu Apr 12, 2018 3:53 pm
Forum: Bug Reports
Topic: [SOLVED] Install of .5132 fails
Replies: 24
Views: 8321

Re: Install of .5132 fails

And the log file:
SharpCap_3.1_20180412112953.log
(10.64 KiB) Downloaded 184 times
by galljj
Thu Apr 12, 2018 3:51 pm
Forum: Bug Reports
Topic: [SOLVED] Install of .5132 fails
Replies: 24
Views: 8321

Re: Install of .5132 fails

Robin: Here are screen captures of 3 successive steps. The proper order is SC problem, step 2 and step 3. Ill send the log file in the next message

john
sc problem.PNG
sc problem.PNG (532.1 KiB) Viewed 3245 times
step 2.PNG
step 2.PNG (505.21 KiB) Viewed 3245 times
step 3.PNG
step 3.PNG (538.11 KiB) Viewed 3245 times
by galljj
Thu Apr 12, 2018 1:07 am
Forum: Bug Reports
Topic: [SOLVED] Install of .5132 fails
Replies: 24
Views: 8321

[SOLVED] Install of .5132 fails

Robin I use sneaker-net to get new SC versions onto my imaging computer. Download on workhorse PC, dump onto a USB drive, and install on the imaging computer directly from the USB drive. Always has worked. When I tried loadiing .532, it failed, saying something like resources necessary to complete t...