Search found 30 matches

by edgar619
Fri Feb 14, 2020 4:59 pm
Forum: Bug Reports
Topic: How to report a Crash
Replies: 23
Views: 8969

Re: How to report a Crash

hello Robin...unfortunately many crashes lately mid session ..especially when using ASCOM driver camera ..sent them all in as advised also fyi the SC Pro 3.2 is now taking 1-2 minutes to load..sometimes up to 3 minutes..the 3 option widow appears and I just click wait...and in time SC loads..windows...
by edgar619
Thu Feb 13, 2020 6:00 pm
Forum: Bug Reports
Topic: How to report a Crash
Replies: 23
Views: 8969

Re: How to report a Crash

Hello Robin I have been a SC Pro user for sometime...in the last 30 days ..with increasing frequency it is taking 3.2 between 1-2 minutes to load ...sometimes over 2 minutes ...and become functional. I get the warning screen with three options and just decide to choose wait ..eventually SC opens And...
by edgar619
Thu Jan 09, 2020 12:11 am
Forum: Bug Reports
Topic: trouble renewing subscription
Replies: 5
Views: 272

Re: trouble renewing subscription

robin...attached picture as you instructed

when i erase the old license ID the screen appears with an invalid signature error..this locks me out from trying to enter my new license

thanks
by edgar619
Tue Jan 07, 2020 6:46 pm
Forum: Bug Reports
Topic: trouble renewing subscription
Replies: 5
Views: 272

Re: trouble renewing subscription

Robin...i have retrieved my renew license number...when i copied it and tried to enter it in the license ID line the error message said invalid signature

what am i doing wrong

..................thanks
by edgar619
Tue Jan 07, 2020 3:16 pm
Forum: Bug Reports
Topic: trouble renewing subscription
Replies: 5
Views: 272

trouble renewing subscription

robin

I renewed via paypal on 12/11/19...transaction ID...7MT86044X7103700H......my bank confirms it cleared my account 12/13/19

today when i opened SC it said my subscription expires in two days

License 1498109c3e614d589f70f07b4e999e1d

what to do?

Bruce
by edgar619
Wed Feb 13, 2019 11:34 pm
Forum: Live Stacking
Topic: live stack image vs saved as seen
Replies: 2
Views: 889

Re: live stack image vs saved as seen

Robin i will double check these settings of the two options to insure i am in sync with your explanation. I may be having a brain skip as to what happens when i make adjustments with these two histograms and what happens when i then save with either of these two options. I need another viewing sessi...
by edgar619
Tue Feb 12, 2019 8:11 pm
Forum: Live Stacking
Topic: live stack image vs saved as seen
Replies: 2
Views: 889

live stack image vs saved as seen

Robin I am a 3.2 pro license using an ASI 290MM. Recently i began using an Orion ST 80 to image nebula. For reasons i can not determine all my mono nebula images 1] the nebulosity that is quite clear, reasonably bright and detailed in the live stacking image either does NOT appear or is extremely fa...
by edgar619
Fri Jan 25, 2019 4:29 pm
Forum: General Discussions
Topic: for Robin....subscription renewal..not showing
Replies: 7
Views: 904

Re: for Robin....subscription renewal..not showing

Robin...it took several tries but a happy ending. I am renewed! Thank you
by edgar619
Thu Jan 24, 2019 10:57 pm
Forum: General Discussions
Topic: for Robin....subscription renewal..not showing
Replies: 7
Views: 904

for Robin....subscription renewal..not showing

robin

did not know here to post this message so choose this form

i renewed my annual subscription on 1/9/19 via Paypal..verified it cleared

3.1 and 3.2 subscription license say i have yet renewed

what should i do

bruceheath@att.net
by edgar619
Mon Nov 12, 2018 8:21 pm
Forum: Other Cameras
Topic: Touptek direct show..for Robin
Replies: 2
Views: 771

Re: Touptek direct show..for Robin

thanks!