SharpCap Forums

Hi Robin, Thank you again for your help with this camera. When using Dusk (the ATIK software) I have observed that when I change one parameter, I need to stop the camera live view and then restart to have the parameter apply. Is it possible in Sharpcap to stop the live view just before parameters ad...

Hi,

Please find attached the new dump file.

Regards,

Eric

Hi Robin,

If needed, I can do more testing on my side with specific option in SharpCap or in the ATIK software.
For your information, the ATIK SDK was updated this week.

Eric

Hi,

Just a small update. With the last SharpCap version, the scale for the Gain and the Offset is now correctly displayed.
The Pad data problem is also solved.

Thanks for your help

Eric

Hi Robin, Thanks for these information. I have started the AtikCameraDLLDebug software and do the following sequence: The camera start in Bin1 and low speed 1- HS=>Bin2=>Gain 5=>Gain 0=>Bin1=> Crash 2- Bin2=>Bin1=>HS=>Bin2=> Crash I have uploaded the file ATIK.zip (folder Atik in ProgramData). No ne...

Hi, I am agree, I will contact directly the ATIK support for the crash when the Bin is modified in high speed mode. It will be easier to exchange directly with ATIK support team :) Do you know if the fact that the gain adjustment as no effect in high speed mode is linked to SharpCap or to the SDK. I...

Hi,

Thank you for your help. If I need to install some software in my computer or to enter some specific command, it's possible for me.

Eric

Hi Robin,

Please find attached the requested folder. The zip file is only 1kB.
Today, I have done again the sequence to have the crash and no new file are created in this folder.

Eric

Hi Robin,

So it looks like Atik need to update the SDK.
OK for me if it's possible for you to sent the dump to Atik. I hope that Atik will be able to solve this problem.

Thank you again for your help.

Eric

Hi Robin, Thank you for your quick reply and your help. Yes it's possible for me to do some testing :D . To complete my message. When I observe the crash, I have no windows for reporting the crash. So, I have started SharpCap with /dump option and attached the dump file to this post (zip file). Eric